At Chic DRAPERY, we rely strongly on the recommendations that come from our customers. We pride ourselves on the fact that a lot of our work comes from clients who have worked with us and actively promote our services to others. Furthermore, we notice customers returning after 5-15 years when they require upholstery work carried out again.
We always ensure that when we visit customers to inspect their furniture, we do not come across as ‘salespeople’. We are known for the useful and informative advice that we offer our customers, from the conception of the project to its completion, and even after sales care to increase the lifespan of the upholstery. Furthermore, we offer our clients an open-door policy at our workshop, so they are permitted to inspect the work while it actually happens. This also gives the client the opportunity to ask us any questions they feel relevant.